Before You Rush to the Repair Shop, Try This First
Let’s be real. Not every phone issue needs a trip to the repair shop or a panicked Google search. A lot of the most frustrating problems—lagging apps, poor battery life, unresponsive screens—can be fixed right at home in a few simple steps.
At 22nd Cellphone, we’re always ready to help when things get serious. But for the everyday glitches? We’re here to empower you to troubleshoot smart and fast.
Here’s a no-nonsense guide to solving common phone problems from the comfort of your couch.
1. Phone Running Slow or Freezing Up
The problem: Apps take forever to load, your screen gets stuck, or everything feels sluggish.
Quick fixes:
- Restart your phone – Sounds basic, but it clears memory and background processes.
- Clear storage – Delete unused apps, videos, downloads. Free up at least 15 to 20 percent of space.
- Close background apps – Swipe them away or use the device’s memory optimizer.
- Update software – Old system updates can cause lag. Always stay up to date.
When to bring it in: If the phone still lags after a reset or you see apps crashing repeatedly, we can run diagnostics.
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2. Battery Drains Too Fast
The problem: Your phone barely makes it to noon before dying.
Quick fixes:
- Lower screen brightness
- Turn off Bluetooth, Wi-Fi, and GPS when not in use
- Check battery usage under settings – Identify which apps are draining the most
- Use battery saver mode
Bonus tip: If you’re using an older phone, your battery health might be under 80 percent. You can check this in settings (for iPhone) or with a battery health app (for Android).
When to bring it in: If your phone shuts off randomly or barely lasts 2 hours, it might be time for a battery replacement.
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3. Overheating Phone
The problem: Your phone feels hot even when you’re not using it much.
Quick fixes:
- Remove the case to let heat escape
- Close all background apps
- Avoid using your phone while charging
- Don’t leave your phone in direct sunlight or in your car
Tip: Overheating can reduce your phone’s performance and damage long-term battery health. Always take it seriously.
When to bring it in: If the phone overheats even when idle, or it shuts down due to temperature warnings.
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4. Unresponsive Touchscreen
The problem: Your screen isn’t responding, or only part of it is working.
Quick fixes:
- Clean the screen with a soft cloth. Oil and dirt can block touch sensors.
- Restart the phone – minor software bugs can cause glitches.
- Remove screen protectors – poorly fitted ones can mess with sensitivity.
- Boot in safe mode – If the screen works in safe mode, the issue is likely a third-party app.
When to bring it in: If the screen is cracked, has black spots, or doesn’t respond at all.
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5. No Sound or Audio Problems
The problem: You can’t hear people on calls, your phone sounds distorted, or the volume is super low.
Quick fixes:
- Check Do Not Disturb or Silent mode
- Clean the speaker grill with a dry toothbrush or compressed air
- Turn Bluetooth off – it might be connected to a wireless speaker or earbuds
- Restart the phone
When to bring it in: If sound is still missing after trying headphones, restarting, and cleaning—your speaker might be damaged.
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6. Apps Keep Crashing
The problem: Apps open and close instantly or keep freezing.
Quick fixes:
- Update the app in the App Store or Play Store
- Restart the phone
- Clear app cache and data (Android)
- Uninstall and reinstall the app
When to bring it in: If multiple apps are crashing constantly, there may be a deeper software issue or virus.
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7. Phone Not Charging Properly
The problem: It charges slowly, not at all, or only at a weird angle.
Quick fixes:
- Try a different charger and cable
- Clean the charging port – gently use a toothpick or compressed air
- Switch to Airplane Mode while charging to speed it up
- Avoid cheap third-party cables
When to bring it in: If cleaning the port doesn’t help or you need to wiggle the charger every time, the charging port might be damaged.
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Final Thoughts: Know When to DIY and When to Call the Pros
A lot of phone issues can be solved in 5 minutes at home—no tech background required. But when things get deeper, glitchier, or just plain weird, that’s when we step in.
At 22nd Cellphone, we handle everything from battery replacements to water damage to screen repairs—all done fast and fairly priced.
Still having trouble? Stop by our Saskatoon shop or visit 22ndcellphone.com to book a repair or get a free diagnosis. We’ll get you back up and running—no stress, no tech talk.
Because sometimes the smartest fix is knowing when to ask for help.
